Hoi An Private Car 會安私家車

Driver not very honest with the information that he is providing. Initially when first pick us up, he told us that the Water Puppet show is fully booked. But when we arrive at the theatre, the tickets was still available. He is not a good driver

YEE Sir/Madam 2016-12-12 From Singapore

The Driver very nice

WU Sir/Madam 2016-12-21 From Vietnam

Excellent attitude and driving skills; very nice driver However, I think the company should improve communication with driver as the driver almost drove us to wrong place. or driver can confirm the places to go at the beginning of trip.

choi Sir/Madam 2017-05-01 From Hong Kong

The driver cannot speak English. Therefore he cannot communicate with the guests. He cannot introduce the tourist spots and scenery to the guest. It is a total failure to book such taxi. The hiring period e.g. how many hours per day should be specify in the order. I will never order such taxi again.

TSANG Sir/Madam 2017-06-11 From Hong Kong

希望日後的司機能使用簡單英語溝通

LIU Sir/Madam 2017-10-20 From Taiwan

Our experience with the driver and the agency was extremely unpleasant. Concerning responsibility - two days before the day tour we whatsapped the number provided by DingTaxi to confirm that the driver would be picking us up at the hotel, yet got no response until now i.e. more than a week after the tour (given the messages were received and read). So on the day we waited for almost half an hour until the driver showed up, without any prior notice that he was running late. Right after bringing us to the first site aka the Marble Mountain, our driver (the first one), without explaining anything, parked the van literally in front of the traffic lights where lots of other cars were rushing from all other directions. For about 15 mins we waited in the van till another person (our second driver) came in his private car exchanged position with the original one. Neither of them told or had tried to explain this whole thing to us. We were much confused and exasperated as later we learned that this driver was not a professional driver/ guide at all. Plus his attitude was even worse than the first driver - never explained anything about the market/ monuments or other sites (though he does speak some English), more aggravating was him dropping us off at a souvenir store selling stuff at doubled prices despite the fact that it wasn't on our itinerary and that we didn't agree to. Concerning driving safety - it's understandable that in Vietnam with numerous mopeds on the road, driving could never be effortless. But the fact that we almost crashed into a 7-seat (moving at low speed) at a roundabout was terrifying enough. Our driver was speeding at the time and didn't slam on his brake until 20cm from the 7-seat. This was not the only time we felt we're in danger even having buckled up tightly - our driver cut others off quite frequently throughout the day. Things got even worse when the tour almost came to an end, as the driver started murmuring that he wouldn't have had to work if it weren't us making him unable to rest at home - as if it was our fault. Then he kept giving hints that we SHOULD offer extra tips to compensate his loss (of sleep or whatever?). In the end we only gave him the exact fare as he drove us back to the hotel and slammed the door after counting the bills. The only thing we could appreciate was the tidiness and cleanliness of the compartment. Yet even if you've got perfect hardware you'll still be running an unsustainable business when your front line staff provides horrible service.

Ho Sir/Madam 2017-11-13 From Hong Kong

He was 50 minutes late, can hardly speak any English. The car was not clean. I don't think I would like to use this same service again, and there should be done better options for the price we paid. But thanks for making the arrangement though.

Kung Sir/Madam 2017-11-16 From Hong Kong